Cancel Hearty Subscription | Manage Your Plan
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Cancel or Manage Your Subscription

Follow the steps below to cancel your subscription or manage your billing settings.

Manage Your Subscription

Enter your email to view and manage your subscription

OR

Alternative: Cancel in the App

You can also manage your subscription directly in the Hearty app

1

Open Hearty App

Launch the Hearty app on your device

2

Go to Profile

Tap the profile icon in the bottom navigation

3

Tap Subscription

Find the Subscription option in your profile

4

Manage Subscription

Tap "Manage Subscription" to cancel or modify your plan

Understanding Your Subscription

There are different ways you might have purchased Hearty. Find your purchase method below:

App Store

iOS / iPhone / iPad

How to cancel:

  1. 1.Open Settings on your iPhone/iPad
  2. 2.Tap your name at the top
  3. 3.Tap Subscriptions
  4. 4.Find Hearty and tap Cancel
Open App Store Subscriptions

Play Store

Android

How to cancel:

  1. 1.Open Google Play Store app
  2. 2.Tap your profile icon
  3. 3.Tap Payments & subscriptions
  4. 4.Find Hearty and tap Cancel
Open Play Store Subscriptions

Website

Credit Card / Web Purchase

How to cancel:

  1. 1.Use the login form above
  2. 2.Enter your email address
  3. 3.Verify with the code sent to you
  4. 4.Click "Manage Subscription"

Not sure where you purchased? Try logging in above with your email, or check your bank statement for hints (MASSPR_HEARTY = website, APPLE.COM = App Store).

Common Questions

Click on a question to see the answer

Refund Policy

14-Day Refund Window

For website purchases, we offer full refunds within 14 days of any charge. Simply contact us with your email and we'll process it promptly.

Special Cases

Forgot to cancel and accumulated charges? We review these individually based on app usage. Contact us with your situation and we'll work with you on a fair resolution.

App Store Purchases (iOS)

For purchases made through the Apple App Store, refunds are reviewed and processed by Apple. We don't have control over App Store refunds.

View App Store Refund Guide

Need a refund? Contact us at support@pathfinder.vision with your email and purchase details.

Need More Help?

Our support team is here for you 24/7

Email

We respond within 24 hours

support@pathfinder.vision

In-App Chat

24/7 support available

Open Hearty → Profile → Support

Contact Form

Submit a support request

Open Contact Form

Social Media

DM us on Instagram or Facebook

@heartyapp

We typically respond within a few hours during business days.